They sent Cesar, the general manager, out to meet us for the assessment and quote for the work that was needed. He instilled a sense of trust and honesty immediately. We had originally had Terminix come out and give a quote. They said we had to tent the house right off the bat. Cesar told us that their company could do a local treatment for the trouble areas. They offered 3 levels of treatment ranging from the most economic to the more aggressive treatment. We opted for the highest level. They sprayed our entire attic and all garage wood with the chemicals, they even cleaned the termite droppings. They also drilled holes and injected chemical on the outside of the house to deal with the subterranean termites attacking our patio. Cesar also pointed out the damaged wood in our rafters, patio and main beams and advised that we could either have a private contractor repair the damage or their company could do the work. We opted to have no-nonsense termite co perform the work. We wanted it done, right. The outcome exceeded our expectations. Our new front wood beam looks great along with all the other repairs we requested!! The best thing was the communication back and forth with this company. They were straight forward, and told us what needed to be done and gave us options. The "other" company didn't give us any options at all and did not offer repair of any of the damaged wood. We basically had one and only one option. We didn't like that very much. They were not very thorough, nor did they explain their findings whereas no-nonsense termite company explained everything in details we could understand. I would highly recommend this company and we plan on renewing our warranty once the year is up. They have a $200 termite control offer for Angie's list members which we plan on continuing with once our 1 year warranty is up. We greatly appreciate the work and the service received by Cesar and Ramon. They're truly professional and great at what they do. I couldn't boast and commend them for all of their work. They're great people in my book. Keep in mind that this is a family owned business, so the customer service is definitely there. They were professional from the beginning to the end. They provided stellar services. We will definitely be using their services in the future. You have a fan in us!! Thank you to Cesar, Ramon, and No Non-sense Termite Co.
Description of work:
The type of work that we seriously needed was termite treatment and wood repair. We researched and looked into termite companies diligently. We wanted the best and we were looking for nothing less than "A grade". We were looking to get wood repair from wood damage that we saw, after tearing our walls down.
Category: Pest Control/Exterminating, Carpentry – Woodworking
Services Performed: Yes
Work Completed Date: 04/15/2017
Hire Again: Yes