From the initial contact from Samantha by email, to the inspection and consult by Alex and the work performed by David and Miller, the entire experience was first rate. I was ecstatic to learn of the treatment method and we would not have to move out for three or four days while the house was tented. We have two dogs, two gecko lizards, and a large aquarium and was greatly relieved to learn they would not be affected. As a retired real estate broker, I believe their price was very competitive, especially considering we didn’t have to cover the costs of a pet-friendly hotel for three or more days. The guarantee is excellent and the annual service agreement, which I’m sure we’ll get, is very reasonable. Finding these folks was a blessing. Very happy with the experience.